Support

Does it work with my car?

You need a car with CarPlay (wired or wireless) and an iPhone on iOS 26 or later. Voomi doesn’t add CarPlay to a car that doesn’t have it, and it doesn’t read data from your car (fuel, tires, mileage).

To check: on your iPhone open Settings → General → CarPlay. If your car is listed, you’re good.

I don’t see the widgets in my car

1. Widgets live on a separate page to the left of the CarPlay Dashboard. Swipe right on the car screen.
2. Add them on your iPhone: Settings → General → CarPlay → your car → Widgets, then add Voomi A, B and C.
3. Smaller car screens show one stack of widgets; larger ones show two or three.
4. Make sure your iPhone is on iOS 26 or later.
5. Widgets can’t be tapped while driving. That’s how CarPlay works.

The sound doesn’t play

• iOS only allows this through a Shortcuts automation you turn on once. Open Voomi → Sounds → Set up: the screen walks you through every tap and shows whether the automation ran (“Played today at 8:14 AM”).
• After an iOS update, open Shortcuts and check that the automation is still on.
• CarPlay plays its own chime first; your sound plays right after it. The system chime can’t be replaced.
• If the sound plays from the phone speaker, choose Wireless in Sounds → Set up (it waits 3 seconds instead of 2).

Subscriptions and refunds

• Cancel any time: iPhone Settings → your name → Subscriptions → Voomi.
• Refunds are handled by Apple at reportaproblem.apple.com.
• New iPhone or reinstalled the app? Open Voomi → Settings → Restore Purchases.
• Bought Lifetime while a subscription was active? Turn off the subscription’s renewal in the same Subscriptions screen so it isn’t charged.